Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeremy Kruger

Jeremy Kruger

February 5, 2026

5  out of  5
rating by Jeremy Kruger
"Kristy is amazing. She's extremely helpful whenever I need it."
We responded:
"Thank you, Jeremy! Kristy is definitely a star on our team, and we're glad to hear she’s been helpful whenever you need assistance. We appreciate you taking the time to share your experience and look forward to continuing to support you."
Profile photo of Kelly Schaefer

Kelly Schaefer

January 27, 2026

5  out of  5
rating by Kelly Schaefer
"The team is always responsive to my questions and they pro-actively reach out when any issues arise."
We responded:
"Thanks so much for your kind words, Kelly! I’m really glad to hear our team has been quick to answer your questions and stays on top of things by reaching out when issues pop up. That’s exactly what we aim for, so it’s great to know it’s working well for you. We’re always happy to help and want to make sure you’re taken care of. Thanks again for the shout-out — it really means a lot!"
Profile photo of Laura Peyovich

Laura Peyovich

January 15, 2026

5  out of  5
rating by Laura Peyovich
"Hands down the best experience I’ve had with an insurance company—over 4 years in, and I still stand by that. Alexis is consistently on top of everything and incredibly quick to respond to whatever I need. It’s rare, and it matters."
We responded:
"Thanks Laura!"
Profile photo of Rifat Pamukcu

Rifat Pamukcu

January 7, 2026

5  out of  5
rating by Rifat Pamukcu
"I have been insured by State Farm for over 52 years in multiple states (WI, IL, OH, PA and now WA) with excellent service on autos and homes. I have had no complaints on how they have handled my requests for policies and claims over the years. Rosella Law, a member of Rusty Dubose's team, has continued to lived-up to my high expectations of this company and agency."
We responded:
"Thank you so much for sharing your incredible journey with State Farm over the past 52 years, Rifat! It’s amazing to hear about your experience across so many states and how consistently excellent service has been a part of your story. We’re grateful to know that Rosella and our team have continued to meet—and even exceed—your high expectations. Building that kind of trust and reliability over decades is something we deeply value, and your kind words mean a lot to all of us. We appreciate you being such a loyal member of the State Farm family—we look forward to supporting you for many more years to come!"
Profile photo of Rebecca Pauly

Rebecca Pauly

December 31, 2025

5  out of  5
rating by Rebecca Pauly
"Rusty's team, and particularly Alexis, is always so great to work with. They are prompt in replies and provide accurate information. We've been pleased with their support and have had them as our insurance agent for over a decade now."
We responded:
"Thank you for the kind words, Rebecca. We’re so glad to hear you’ve had such a great experience with our team and Alexis. Prompt, accurate support is what we aim for, and it means a lot that you’ve trusted us as your insurance agency for over a decade. We truly appreciate you!"
Profile photo of Joe Douglas

Joe Douglas

December 30, 2025

5  out of  5
rating by Joe Douglas
"Great folks, easy to do business with"
We responded:
"Thank you, Joe! We really appreciate the kind words. We’re glad working with us has been easy, and we look forward to continuing to help anytime you need us."
Profile photo of Aaron Olson

Aaron Olson

December 29, 2025

5  out of  5
rating by Aaron Olson
"I spoke with Sally who was able to immediately address my questions and assure me no changes have been made to my policy for the coming year. She was friendly and efficient and met my needs 100%."
We responded:
"Thank you so much for review, Aaron. We’re happy to hear Sally was able to put your mind at ease and take care of everything so quickly. She truly cares about helping, and we’ll be sure to pass along your kind words. We appreciate you!"
Profile photo of Raj Uparkar

Raj Uparkar

December 11, 2025

5  out of  5
rating by Raj Uparkar
"The team is responsive and provided good service when I reached out to correct billing issues."
We responded:
"Thank you for sharing this, Raj. It's good to know that our team handled your billing concerns promptly and made sure everything was resolved to your satisfaction. Your trust means a lot to us, and we're always here to support you whenever you need assistance. Please don’t hesitate to reach out if there’s anything else we can do for you."
Profile photo of Courtney Gruesbeck

Courtney Gruesbeck

December 4, 2025

5  out of  5
rating by Courtney Gruesbeck
"Very quick, easy and efficient!"
We responded:
"Thank you for your kind review, Courtney! Making things smooth and hassle-free for you is always our top priority. We look forward to assisting you again."
Profile photo of Scott Mathews

Scott Mathews

November 10, 2025

5  out of  5
rating by Scott Mathews
"Fast, reliable, thorough"
We responded:
"Awesome to hear, Scott! We’re happy everything went smoothly and met your expectations. Thanks for the shoutout!"
Profile photo of Dan Johnson

Dan Johnson

November 8, 2025

5  out of  5
rating by Dan Johnson
"Always great service. Very personable and conscientious. Highly recommend."
We responded:
"Thanks so much, Dan! We love hearing that you had a great experience. Hope to work with you again soon. "
Profile photo of Eddie Mendez

Eddie Mendez

November 6, 2025

5  out of  5
rating by Eddie Mendez
"Very friendly & efficient staff!"
We responded:
"Thanks so much for the great feedback, Eddie! We always aim to make your experience as smooth and pleasant as possible, so it’s awesome to know we hit the mark. "
Profile photo of Jeff Myrter

Jeff Myrter

October 30, 2025

5  out of  5
rating by Jeff Myrter
"Very quick to respond to requests."
We responded:
"Thank you for your kind words, Jeff. We're glad to hear that you found our response time quick. We're always here to help."
Profile photo of Ryan Mcmahon

Ryan Mcmahon

October 28, 2025

5  out of  5
rating by Ryan Mcmahon
"Quick and easy process to update and transfer renters insurance policy. Thank you Kristy."
We responded:
"Thank you for your review, Ryan! I’m glad that Kristy made updating your renters insurance policy smooth and hassle-free. We try to make things as easy as possible for you. If you have any questions down the line or need assistance with anything else, don’t hesitate to reach out to us. "
Profile photo of Kevin Bourton

Kevin Bourton

October 18, 2025

5  out of  5
rating by Kevin Bourton
"Long time customer. Was purchasing a new vehicle and got me setup with temporary insurance cards and documents in 10min. Kristy made the process super easy."
We responded:
"That’s awesome to hear, Kevin! Kristy really knows how to make things quick and hassle-free, especially when you’re dealing with something as important as new vehicle insurance. Glad she could help you get everything sorted so smoothly. Give us shout if you ever need anything else. "
Profile photo of Maryanne Olson

Maryanne Olson

October 17, 2025

5  out of  5
rating by Maryanne Olson
"Sally Hoffman was there for me on the worst day ever! Her empathy and friendliness helped even more than the information and assistance she gave me that I needed for a ticket! She was awesome!"
We responded:
"Maryanne - I'm glad that Sally was there to support you. Her empathy and kindness truly make a difference, especially when things are stressful. It's amazing when someone goes above and beyond to help you through it all. Sally looks forward to assisting you again whenever you need it. "
Profile photo of Carol Holding

Carol Holding

October 8, 2025

5  out of  5
rating by Carol Holding
"Fast courteous explanation of 28.5% rate increase. She helped me understand and also reduced my coverage so my rates would stay about the same, saving me close to $240 a year."
We responded:
"Carol - thanks for sharing your experience! I’m happy our team was able to explain the rate increase in a way that made sense and wasn’t overwhelming. It’s always our goal to make sure you understand what’s going on with your coverage and rates. It's also great that we were able to adjust your coverage to levels that you are comfortable with to save you money. If you ever have more questions or want to review your options again in the future, just let us know. We are here to help whenever you need us. "
Profile photo of Rocky Dimaio

Rocky Dimaio

October 1, 2025

5  out of  5
rating by Rocky Dimaio
"Always very kind and helpful."
We responded:
"Rocky - thank you so much for your kind words! We are always here to help. If you need anything else, just give us a ring. "
Profile photo of Ibrahim Bouchaffra

Ibrahim Bouchaffra

September 30, 2025

5  out of  5
rating by Ibrahim Bouchaffra
"Really great and efficient service! Rosella was awesome."
We responded:
"Thank you so much for taking the time to share this, Ibrahim! We appreciate it. - Rusty"
Profile photo of Rebecca Mad Gastronomer

Rebecca Mad Gastronomer

September 25, 2025

5  out of  5
rating by Rebecca Mad Gastronomer
"Jesse was great. Patient, professional, explained everything very well. Definitely happy!"
We responded:
"Rebecca - thanks for the awesome review! Glad to hear Jesse was patient and explained everything clearly. We’re happy you had a great experience! Let us know if you need anything else. - Rusty"
Profile photo of Kris K

Kris K

September 24, 2025

5  out of  5
rating by Kris K
"We’ve been using Rusty DuBose, State Farm Agent, for years. Always addresses question and update promptly and cheerfully. Always appreciate the positive experience in dealing with this team."
We responded:
"Kris - thanks for sharing your experience! It’s wonderful to hear that we’ve provided great service over the years. That kind of consistent, friendly, and reliable service is priceless. Working with folks that are responsive, cheerful, and genuine really makes a difference, especially when dealing with insurance stuff that can sometimes feel complicated or stressful. We always do our best to go the extra mile to make things smooth and easy for you. If you ever have any questions or need anything else down the road, we’ll be here to help! – Rusty "
Profile photo of Emily Hart

Emily Hart

September 9, 2025

5  out of  5
rating by Emily Hart
"Alexis was great! Very helpful and efficient"
We responded:
"Emily, thank you for sharing your experience! I'm so glad to hear Alexis was able to help you efficiently. We're lucky to have her on the team, and I appreciate you taking the time to leave such kind feedback. - Rusty "
Profile photo of Pat Breen

Pat Breen

September 4, 2025

5  out of  5
rating by Pat Breen
"Always a pleasant experience!"
We responded:
"Hi Pat! Thanks for dropping us a review. It's fantastic to know that you have consistently received great service from our team. Your support means a lot to us, and we look forward with you again soon. "
Profile photo of Becca Pheasant

Becca Pheasant

September 3, 2025

5  out of  5
rating by Becca Pheasant
"Alexis was very helpful and answered all of my questions. She then followed up via email so I could take advantage of the offers we discussed."
We responded:
"Thanks for sharing your experience, Becca! I’m happy to hear that Alexis was able to help you out and answer all your questions. She always tries to make sure everything is clear and that you have what you need to make the best decisions. It’s great to know she followed up with you via email so you didn’t miss out on any of the offers you were interested in. If there’s ever anything else you want to know or if you need a hand with anything down the road, let us know! "
Profile photo of Blaine R. Hammond

Blaine R. Hammond

August 29, 2025

5  out of  5
rating by Blaine R. Hammond
"I got quick and friendly help with my question from Sally Hoffman"
We responded:
"Thank you so much for taking the time to share your experience, Blaine! I’m glad to hear that Sally was able to provide you with quick and friendly help. It’s always our goal to make sure everyone feels supported and valued when they reach out with questions, and it sounds like Sally delivered just that. If you ever need assistance again or have more questions in the future, don’t hesitate to get in touch. We truly appreciate your feedback and look forward to helping you again."