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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kaley Tanigawa

November 30, 2023

5  out of  5 rating by Kaley Tanigawa
"Statefarm is the best! Bundle and save and best rates and service I have experienced."

Shane O'Sullivan

November 18, 2023

5  out of  5 rating by Shane O'Sullivan
"I run a small side business and want to spend as little time as possible on paperwork. Rusty and his team are incredibly responsive so every time there is a matter involving insurance paperwork it goes incredibly smoothly."

virginia pryor

November 1, 2023

5  out of  5 rating by virginia pryor
"Rosella was lovely to work with and very efficient. She made the transfer seamless."

Khang Nguyen

October 28, 2023

5  out of  5 rating by Khang Nguyen
"Thank you for all your help!"

Hayden Marte

October 27, 2023

5  out of  5 rating by Hayden Marte
"Very helpful. Thanks you."

Reed Johnson

October 27, 2023

5  out of  5 rating by Reed Johnson
"Great service! Very responsive when changing my coverage."

Charles Whearty

October 10, 2023

5  out of  5 rating by Charles Whearty
"Alexis Hulen did an excellent job transferring my insurance from my old vehicle to the new one. Very personable and did it quickly."

Daniel Kasem

September 29, 2023

5  out of  5 rating by Daniel Kasem
"After a few recent nightmare experiences with other companies, it was such a relief to work with State Farm agents. No run around, phone trees, or endless automated messages. I got a real person who was able to answer ALL of my difficult questions, and they were able to handle multiple changes to my auto & home insurance AND create new polices for my engagement ring and wedding venue on the same call. When one of my requests involved a different department, they transferred me seamlessly to another helpful agent who had all my info and could already see the changes we just made with the first rep. So quick and easy and thorough. This is the way things are supposed to work. I hope someday soon we can all get on the same page and force these other companies to spend some of our money on actually providing the services we pay them for. "

Jessica Richards

September 27, 2023

5  out of  5 rating by Jessica Richards
"Friendly, efficient, helpful! Thank you"

Brandi Homeier

September 8, 2023

5  out of  5 rating by Brandi Homeier
"Very quick and easy phone call to update/change insurance on my cars!"

Claire Amsler

August 29, 2023

5  out of  5 rating by Claire Amsler
"Super quick and personalized experience with our agents here. Whenever we have a life or asset change, all we do is send a quick email and our insurance policy is updated within the hour."

Tom Waugh

August 28, 2023

5  out of  5 rating by Tom Waugh
"There are professionals and then there is Rusty Dubose and his State Farm crew. All of my insurance was handled by a couple of agency's on the Eastside. I was in the midst of purchasing a new townhouse and happened to see one of Rusty's signs on Eastlake. I wanted someone local for my home so I stopped by to talk with them. I was impressed by their professional attitude and polite manner. I felt comfortable and assured with the conversation and decided I would give them my home insurance. Nine plus years later they handle all my insurance needs and I sleep well knowing I can trust them. Rusty is the best insurance agent that I have ever worked with."

Michelle Pham

August 25, 2023

5  out of  5 rating by Michelle Pham
"Amazing insurance office!"

LaDora Sella

August 14, 2023

5  out of  5 rating by LaDora Sella
"Rusty's office helped when I needed a quote. Their service was friendly and right on time. Happy to be a new client."

David Lee

August 4, 2023

5  out of  5 rating by David Lee
"Great service!"

Rami Salha

August 1, 2023

5  out of  5 rating by Rami Salha
"Jesse and team were super helpful! They assisted me in finding a plan that best suited my needs and were prompt in their communication. Highly recommend."

Jackson Ludwig

August 1, 2023

5  out of  5 rating by Jackson Ludwig
"Always helpful and really responsive in answering my questions. I appreciate having a real person to talk to and not just an auto dialer menu. The coverages and rates are tough to beat with this kind of service too. Only one that came close price wise was Costco insurance but they do not have the payout time or customer service that State Farm does. Costco also raises rates much more frequently. USAA was top but quote was very high for WA residents for whatever reason."

chandan acharya

July 28, 2023

5  out of  5 rating by chandan acharya
"They are just a call away. Melanie & Sally from Rusty’s office were very polite and quickly helped me with amendment of my renters insurance policy. So far so good."

Nikki Hochman

July 25, 2023

5  out of  5 rating by Nikki Hochman
"jesse is very helpful and knowledgable"

Jen Troutman

July 18, 2023

5  out of  5 rating by Jen Troutman
"They are absolutely the most amazing office you could call them and they will figure out your problem right away. Everybody talk to you was always so kind on the phone. I absolutely love being insured with my state farm agent."

Keith K

July 11, 2023

5  out of  5 rating by Keith K
"Great working with this State Farm office & team. They are always responsive, helpful, and professional. Very happy with their services and products."

Mikey de Pala

July 8, 2023

5  out of  5 rating by Mikey de Pala
"Melanie was very helpful and kind on the phone! Helped me adjust my policy with easy and was done in a short phone call"

Rafael Goncalves

June 28, 2023

5  out of  5 rating by Rafael Goncalves
"Jesse Jenne was so knowledgeable and helpful in building the right insurance package for me"

Lucas Liu

June 20, 2023

5  out of  5 rating by Lucas Liu
"The staff at the office was extremely professional and friendly. I needed to transfer my policy from another state and they made the process very easy and smooth. Rosella and the receptionist who answered my call (apologies for not catching her name) were very friendly, helpful and promptly answered all my questions. Overall, it was a great experience."

matt odom

June 14, 2023

5  out of  5 rating by matt odom
"Great service and great people!"