State Farm® Insurance Agent Rusty Dubose

"Thank you for the 5 stars, Harry! It's great that Kristy was able to help you out. She’s a big part of our team and always does her best to make sure everything is handled smoothly and that our customers feel taken care of. We appreciate you taking the time to leave a review. "

"Nikki - thanks for your kind words and for trusting our team over the years—we truly appreciate it! We’re glad to hear that you’ve had a great experience working with us, and especially with Rosella. She does an amazing job taking care of our customers and making sure questions get answered and everything runs smoothly. We’re lucky to have her on the team! "

"Thanks a ton for your awesome review, David! We are so glad to hear that you’ve been with us for almost 15 years – wow! Alexis is a rock star, and it’s great that she’s been there to help you out and explain everything along the way. We are here for you, so if you need anything, just give us a shout out. "

"Marc - I take concerns like this seriously, which is why we had an extensive conversation about this issue before your review. I cannot discuss specific policy details on a public forum. Coverage limits are not determined solely by an HOA deductible. They are based on multiple factors, including replacement cost estimates, lender requirements, underwriting guidelines, and discussions at the time coverage is written. It would be inaccurate to suggest a policy was written without consideration or review. We always act in good faith and in our customers best interest. If there are questions about how coverage coordinates with an HOA master policy, we are happy to review the details directly. I stand behind the professionalism of my office and the guidance we provide. We can continue to discuss this by phone or in person at my office when you are ready to do so. "

"Thanks for your review, Anastasia! We’re glad to know that things went well. If there's anything else you need, we're here for you. "

"Emma, thanks a ton for your review! Our team, and especially Alexis, appreciates the shoutout. I’m glad that you appreciate how quickly Alexis responds and her attention to detail. She always aims to make every call a positive experience, so it’s great to know that shines through when you call. We get how important it is to balance cost and coverage just right, and it means a lot that you trust us to help you strategize that over the years. Having you with us for such a long time is the best compliment we could ask for. We look forward to continuing to support you for many years to come. "

"Thanks so much, Andrew — we appreciate the kind words! Glad Alexis was able to help review everything and find you some solid savings — over $1,200 is a big win. We’re grateful you trusted us with your home and auto coverage. Don’t hesitate to reach out if you ever need anything. "

"Thank you, Jeremy! Kristy is definitely a star on our team, and we're glad to hear she’s been helpful whenever you need assistance. We appreciate you taking the time to share your experience and look forward to continuing to support you."

"Thanks so much for your kind words, Kelly! I’m really glad to hear our team has been quick to answer your questions and stays on top of things by reaching out when issues pop up. That’s exactly what we aim for, so it’s great to know it’s working well for you. We’re always happy to help and want to make sure you’re taken care of. Thanks again for the shout-out — it really means a lot!"

"Thanks Laura!"

"Thank you so much for sharing your incredible journey with State Farm over the past 52 years, Rifat! It’s amazing to hear about your experience across so many states and how consistently excellent service has been a part of your story. We’re grateful to know that Rosella and our team have continued to meet—and even exceed—your high expectations. Building that kind of trust and reliability over decades is something we deeply value, and your kind words mean a lot to all of us. We appreciate you being such a loyal member of the State Farm family—we look forward to supporting you for many more years to come!"

"Thank you for the kind words, Rebecca. We’re so glad to hear you’ve had such a great experience with our team and Alexis. Prompt, accurate support is what we aim for, and it means a lot that you’ve trusted us as your insurance agency for over a decade. We truly appreciate you!"

"Thank you, Joe! We really appreciate the kind words. We’re glad working with us has been easy, and we look forward to continuing to help anytime you need us."

"Thank you so much for review, Aaron. We’re happy to hear Sally was able to put your mind at ease and take care of everything so quickly. She truly cares about helping, and we’ll be sure to pass along your kind words. We appreciate you!"

"Thank you for sharing this, Raj. It's good to know that our team handled your billing concerns promptly and made sure everything was resolved to your satisfaction. Your trust means a lot to us, and we're always here to support you whenever you need assistance. Please don’t hesitate to reach out if there’s anything else we can do for you."

"Thank you for your kind review, Courtney! Making things smooth and hassle-free for you is always our top priority. We look forward to assisting you again."

"Awesome to hear, Scott! We’re happy everything went smoothly and met your expectations. Thanks for the shoutout!"

"Thanks so much, Dan! We love hearing that you had a great experience. Hope to work with you again soon. "

"Thanks so much for the great feedback, Eddie! We always aim to make your experience as smooth and pleasant as possible, so it’s awesome to know we hit the mark. "

"Thank you for your kind words, Jeff. We're glad to hear that you found our response time quick. We're always here to help."

"Thank you for your review, Ryan! I’m glad that Kristy made updating your renters insurance policy smooth and hassle-free. We try to make things as easy as possible for you. If you have any questions down the line or need assistance with anything else, don’t hesitate to reach out to us. "

"That’s awesome to hear, Kevin! Kristy really knows how to make things quick and hassle-free, especially when you’re dealing with something as important as new vehicle insurance. Glad she could help you get everything sorted so smoothly. Give us shout if you ever need anything else. "

"Maryanne - I'm glad that Sally was there to support you. Her empathy and kindness truly make a difference, especially when things are stressful. It's amazing when someone goes above and beyond to help you through it all. Sally looks forward to assisting you again whenever you need it. "